Refund policy

We want you to love your purchase. If you’re not completely satisfied, you may request a return or exchange in accordance with the policy below.

Return Eligibility

We accept returns on clothing items only within 15 days of delivery.

To be eligible for a return, items must be:

  • New, unused, and unwashed

  • Free of damage or wear

  • Returned in the same condition as received

How to Request a Return or Exchange

To initiate a return or exchange, please contact us at support@inspirrebrand.com and include the following information:

  • Order number

  • Customer name

  • Item(s) you wish to return or exchange

  • Reason for return (e.g., exchange, not satisfied)

  • For exchanges only: requested size, color, or style (Unisex or Ladies)

Please note: Exchanges are limited to size, color, or style only. We do not allow exchanges for different designs or product types.

If your request is approved, we will provide instructions on where to send your return. Customers are responsible for return shipping costs, as well as any additional shipping fees for exchanged items.

Non-Returnable Items

The following items are final sale and not eligible for return or exchange:

  • Art prints and Stationeries

  • Sale or clearance items

  • Gift cards

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 15 days of delivery. Include photos of the issue so we can review and make it right.

Exchanges for damaged items are reviewed on a case-by-case basis once the item is received and inspected.

Exchanges

The fastest way to receive an exchange is to:

  1. Return the original item following the steps above

  2. Place a new order for the replacement item once your return is approved

We only accept exchanges for different sizes, colors, or styles (Unisex/Ladies) on apparel. Exchanges are not available for art prints.

All exchange requests must be initiated within 15 days of purchase. Customers are responsible for return shipping and any additional shipping charges for the new item.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be issued to the original payment method.
Please note that processing times may vary depending on your bank or credit card provider.

If you have any questions, feel free to reach out to us at support@inspirrebrand.com.